Terms of service

At Nizam’s Dum Biryani, we respect our customers’ privacy and are committed to protecting their personal information.

Information We Collect

We may collect the following details when customers place an order or contact us:

* Name
* Phone number
* Email address
* Shipping address
* Billing address
* Order details
* Payment-related information through secure payment partners

How We Use Information

Customer information may be used for:

* Processing and delivering orders
* Sending order updates
* Handling customer support
* Processing refunds or replacements
* Improving our products and services
* Sending promotional updates, only when allowed by the customer

Data Protection

We do not sell or rent customer personal information to third parties. Customer data may be shared only with trusted service providers such as payment gateways, courier partners, and website platforms for order processing and delivery.

Payment Security

Payments are processed through secure third-party payment gateways. We do not store complete card, UPI, or banking details on our website.

Contact for Privacy Queries

For any privacy-related concerns, customers can contact us at:
Restaurant@nizamsdumbiryani.com